Question: Do you ship worldwide?
Answer: Yes. We are able ship to all areas worldwide EXCEPT for: Cuba and most parts of Africa (we ONLY ship to South Africa).
Question: I have a discount code, where do I put it?
Answer: At the checkout page. On mobile - find the discount box by clicking on the "Show order summary" button. Don't have one? Get 12% OFF for an order over $80 (Code: SAVE12) or 20% OFF for an order over $150 (Code: SAVE20).
Question: What is my postal code?
Answer: Quick search on google will give you the best result. This is another option to check it: http://www.geonames.org/postal-codes/.
Can't find your postal code? contact us!
Question: Can I trust this website?
Answer: We are committed to ensure 100% purchase protection for your shopping done on our website, secured by Norton and McAfee. You can benefit from a safe and secure online ordering experience.
You can see some customer feedbacks at the bottom of this page.
Question: How can I pay?
Answer: All international credit/debit cards accepted. Payments for Inspiring Wave are made & Secured by PayPal, but you do not need to own a PayPal account to pay. You may enter your credit card's data directly at PayPal and complete your payment. You don't need to register a PayPal account neither.
For step-by-step explanation for PayPal payment system Click here.
Question: Are my payments secure?
Answer: Yes, it's 100% Secured.
We do not share any information we collect through orders or contact inquiries. The information is solely used to complete your order or respond to your inquiry.
Question: How long does shipping take?
Answer: Standard Shipping is 2-8 weeks, depending on your location. Some items may arrive sooner than others.
Question: What currency do you use to process payments?
Answer: We process all orders in USD. Any other currency will be processed at the checkout with the most current exchange rate.
Question: How do I receive multiple item order?
Answer: In order to expedite delivery of your order, we may ship items at different times from different shipping centers. Our goal is to get you your order as fast as possible!
Question: Where do you ship the items from?
Answer: We have many customers worldwide, and we want to deliver the item as soon as we can. We ship our products from various of our supplier from different channels worldwide, to easily deliver the item to you.
Question: I've put a wrong shipping address and/or picked a wrong size/variant! Can I change it?
Answer: If this happens to you, email us as soon as possible, we MIGHT be able to take care of it. However, we can't promise anything as all our items are usually processed immediately after you order and ship out the same day or few days after. If your order has already entered the shipping process, we won't be able to stop it. Contact us anyway, we still care and we'll try to make it right for you. We know how frustrating it can be to pay for something you can't use.
Question: What if I don't receive my item? Do you guarantee delivery?
Answer: We 100% guarantee delivery of every item! If you do not receive your order within the delivery window, simply contact us at firstname.lastname@example.org and we will get you taken care of!